Shipping policy

SHIPPING POLICY

Last updated: July 16, 2026

Thank you for shopping with Oranvelle. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Rates

We offer free shipping on all orders. No minimum order required.

Delivery Times

Standard shipping: 5-15 business days depending on your location. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, carrier delays, or other factors outside our control.

Order Tracking

Once your order has shipped you will receive a confirmation email with a tracking number. You can use this number to track your order status.

Customs and Import Taxes

Oranvelle is not responsible for any customs fees, import taxes, or duties that may apply to your order. These charges are the responsibility of the customer and vary by country and order value.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately at support@oranvelle.com with your order number and we will work to resolve the issue as quickly as possible.

Contact Us

For any shipping questions please contact us at support@oranvelle.com.